Terms of Service

Last Updated: January 2025

Welcome to Elphe, a talent search engine that connects Indian professionals with international employment opportunities. These Terms of Service govern your use of our service and outline the rights and responsibilities of all users.

1. Service Overview and Features

Our Talent Search Engine

Elphe is a specialized talent search engine designed to:

  • Connect Indian professionals with international employment opportunities
  • Enable companies to discover and contact qualified Indian talent
  • Facilitate professional networking and career advancement

Core Services

  • For Talent: Profile creation, job opportunity discovery, professional networking
  • For Companies: Talent search, profile access, direct communication with professionals
  • For All Users: Talent search engine access, customer support, account management

Service Limitations

  • Phone numbers are never shared with companies and remain completely private
  • Email addresses are only accessible to companies with active paid subscriptions
  • International mobile number verification required for companies to access talent email addresses

2. User Accounts and Eligibility

Eligibility Requirements

  • You must be at least 18 years old to use our service
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials

Account Types

  • Talent Accounts: For Indian professionals seeking international opportunities
  • Company Accounts: For international employers seeking Indian talent
  • Public Access: Search and view talent profiles without creating an account

Account Security

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend accounts that violate these Terms

3. User Responsibilities and Conduct

Prohibited Activities

You may not:

  • Provide false, misleading, or inaccurate information
  • Use the service for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or collect data from our service
  • Create multiple accounts to circumvent service restrictions

Content Standards

All content you submit must:

  • Be accurate and truthful
  • Not violate any third-party rights
  • Not contain harmful, offensive, or inappropriate material
  • Comply with applicable laws and regulations

Professional Conduct

  • Maintain professional communication standards
  • Respect other users' privacy and boundaries
  • Use the service only for legitimate professional purposes

4. Service-Specific Terms

For Talent Users

  • Profile Accuracy: You must maintain accurate and up-to-date profile information
  • Contact Information: Email addresses may be shared with subscribed companies; phone numbers remain private
  • Professional Representation: You are responsible for how you present yourself professionally
  • Response Expectations: While not required, timely responses to legitimate opportunities are encouraged

For Company Users

  • Subscription Requirements: Access to talent contact information requires an active paid subscription
  • International Verification: International mobile number verification required for email access
  • Usage Restrictions: Contact information may only be used for legitimate employment opportunities
  • Communication Standards: All communications with talent must be professional and respectful

Contact Information Access

  • Email Access: Only available to companies with active paid subscriptions
  • Phone Privacy: Phone numbers are never shared and remain completely private
  • Verification Required: International mobile number verification required for contact access
  • Local Restrictions: Indian users cannot access talent contact information

5. Subscription and Payment Terms

Subscription Plans

  • Various subscription tiers available for company users
  • Subscription fees are charged in advance
  • All fees are non-refundable unless otherwise specified

Payment Processing

  • Payments are processed through secure third-party payment processors
  • You authorize us to charge your payment method for applicable fees
  • Failed payments may result in service suspension

Subscription Changes

  • You may upgrade, downgrade, or cancel your subscription at any time
  • Changes take effect at the next billing cycle
  • Cancellation does not entitle you to a refund of prepaid fees

6. Intellectual Property Rights

Service Ownership

  • Elphe owns all rights to the talent search engine, including software, design, and functionality
  • Our trademarks, logos, and brand elements are protected intellectual property
  • You may not use our intellectual property without written permission

User Content

  • You retain ownership of content you submit to the service
  • You grant us a license to use, display, and distribute your content as necessary for service operation
  • You represent that you have the right to grant this license

Restrictions

  • You may not copy, modify, or distribute our service or content
  • Reverse engineering or attempting to extract source code is prohibited
  • Creating derivative works based on our service is not permitted

7. Content and Data Usage

Data Collection

  • We collect and use data as described in our Privacy Policy
  • You consent to data processing necessary for service functionality
  • We implement security measures to protect your information

Content Moderation

  • We reserve the right to review and moderate content on our service
  • Content that violates these Terms may be removed without notice
  • Repeated violations may result in account suspension or termination

Data Accuracy

  • You are responsible for the accuracy of information you provide
  • We are not responsible for decisions made based on user-provided information
  • You should verify all information independently

8. Service Availability and Modifications

Service Availability

  • We strive to maintain service availability but cannot guarantee uninterrupted service
  • Scheduled maintenance may temporarily affect service access
  • We are not liable for service interruptions beyond our reasonable control

Service Modifications

  • We may modify, update, or discontinue service features at any time
  • Significant changes will be communicated through service notifications
  • Continued use after modifications constitutes acceptance of changes

Technical Requirements

  • You are responsible for maintaining compatible devices and internet connectivity
  • We support modern web browsers and may discontinue support for outdated technology
  • Service performance may vary based on your technical setup

9. Limitation of Liability

Service Disclaimer

  • Our service is provided "as is" without warranties of any kind
  • We do not guarantee employment outcomes or successful connections
  • We are not responsible for the actions or conduct of other users

Liability Limits

  • Our liability is limited to the amount you have paid for our services
  • We are not liable for indirect, incidental, or consequential damages
  • These limitations apply to the fullest extent permitted by law

User Responsibility

  • You use our service at your own risk
  • You are responsible for evaluating opportunities and making informed decisions
  • We recommend exercising caution in all professional interactions

10. Termination and Account Suspension

Termination Rights

  • You may terminate your account at any time through your account settings
  • We may terminate accounts that violate these Terms
  • Termination does not affect obligations that arose before termination

Account Suspension

  • We may suspend accounts for Terms violations or suspicious activity
  • Suspended users will be notified of the reason and duration when possible
  • Repeated violations may result in permanent account termination

Data Retention

  • Account data may be retained for legal and operational purposes
  • You may request data deletion subject to legal requirements
  • Some information may remain in backups and logs

11. Dispute Resolution

Communication First

  • We encourage resolving disputes through direct communication
  • Contact our support team for assistance with service-related issues
  • Many concerns can be addressed through our customer support process

Governing Law

  • These Terms are governed by applicable laws
  • Disputes will be resolved through appropriate legal channels
  • You agree to resolve disputes individually rather than as part of a class action

Limitation Period

  • Claims must be brought within one year of the issue arising
  • This limitation period applies to the fullest extent permitted by law

12. Changes to Terms

Modification Rights

  • We may update these Terms from time to time
  • Changes will be posted on our service with a new "Last Updated" date

Acceptance of Changes

  • Continued use of our service after changes constitutes acceptance
  • If you do not agree to updated Terms, you should discontinue use of our service
  • We will not send email notifications for Terms updates

13. Contact Information

If you have questions about these Terms of Service, please contact us at support@elphe.net.

We are committed to addressing your concerns promptly and will respond to your inquiry within 30 days or as required by applicable law.